Contact Support
Can't find your answer? Student support is available at t ºÚÁÏÉçÇø by phone, chat, and e-mail.
By Chat
Live chat support is available Monday–Friday, 8 a.m.–10 p.m. ET.
The UMGC Help Bot is available for FAQs 24/7.
By Phone
Student Services
(Monday–Friday, 8 a.m.-8 p.m. ET)
855-655-8682
Technical Support (24/7)
888-360-8682
By E-mail
E-mail the support team or submit documents using the UMGC Help Center.
Change or reset your password and login credentials at t ºÚÁÏÉçÇø.
Password Help
Can't remember your password or need to change it? Visit  to reset your password via text message, e-mail, or phone call or by answering your challenge questions. Please enter your UMGC-issued e-mail address and/or password. Note: Your e-mail address is your username + @student.umgc.edu (For example, hsolo2@student.umgc.edu).
To log in and configure your account for the first time, visit t ºÚÁÏÉçÇø's  and enter the UMGC e-mail address and temporary password you received by e-mail after you submitted your application for admission.
If you need additional information, view our password reset instructions located in the Help Center.